Korean Air

Korean Air Major Destinations

Korean Air Major Routes and Destinations

• Atlanta (ATL) – Seoul-Incheon (ICN)
• Chicago (ORD) – Seoul-Incheon (ICN)
• Dallas-Fort Worth (DFW) – Seoul-Incheon (ICN)
• Honolulu (HNL) – Seoul-Incheon (ICN)
• Honolulu (HNL) – Tokyo-Narita (NRT) – Seoul-Incheon (ICN)
• Las Vegas (LAS) – Seoul-Incheon (ICN)
• Los Angeles (LAX) – Seoul-Incheon (ICN)
• New York City (JFK) – Seoul-Incheon (ICN)
• San Francisco (SFO) – Seoul-Incheon (ICN)
• Seattle (SEA) – Seoul-Incheon (ICN)
• Washington D.C. (IAD) – Seoul-Incheon (ICN)
• Boston (BOS) – Seoul-Incheon (ICN)

Flight Status & Guidelines from Korean Air

If you have booked your flight tickets with Korean Air, looking for flight status is as easy as booking your keys in the first place. The passengers can quickly investigate the current day, week’s reservations, and flight status if it’s running on time or rescheduled flight status for the passenger's convenience and their time. If you desire a deep understanding of your flight, sign in to the PNR Status of the Airline, and details will be before your screen. PNR Status inquiry is the ideal way of social occasion the affirmation about your flight. So, when you fly with any Carriers, you ought to look at the aircraft's PNR Status before flying.

• Korean Air routes online registration can be profited either through web registration or application registration.
• The process is no different for both web-based registration strategies; it is only that the connection point is unique.
• Cell phone connection point is for application registration, and PC/PC/tablets are for web registration.
• Online registration requires accommodation of the passenger, baggage details records, individual id, Visa, and PNR number.
• Online registration should be finished at least 48 hours (about 2 days) before takeoff time and can be profited up to 2 hours before the flight.
• Korean Air reservations give two choices to stuff, one is prepaid stuff installment, and the other is at the registration counter stuff installment.
• Acknowledged payment gateways are Visa, check card, UPI, miles program initiative, and cash.

• Dependent upon one carry-on bag and one personal item is permitted to be liberated from cost.
• Personal bags include a purse, camera, umbrella, coat, and laptop bag.
• The load for lightweight suitcases and individual things should be at most 22 lbs.
• The lightweight suitcase should match the 22 x 16 x 10 inches estimation.
• Different aircraft arrangements might apply if the codeshare survival is remembered for the explorer's schedule.
• Things/trinkets bought at the airports are viewed as a feature of your lightweight gear.
• Portable baggage ought to fit in the storage space.
• The personal baggage ought to be stashed appropriately under the seat given toward the front of your heart.

Korean Air Baggage Allowance

Korean Air baggage allowance differs for both domestic and international routes. Other criteria that decide checked baggage allowance are ticket types, route, Skypass membership grades, cabin class, and fleet. To cater to customers' various propositions and arrangements in regards to baggage allowance, Korean Air offers both piece and weight based baggage allowance. We have dissected this section according to the most search keywords that customers enquire online. Let’s have a look.

All Checked bags must adhere to a maximum weight of 50 pounds for economy cabin except for domestic flights and to/from Brazil flights and a maximum weight of 70 pounds for first/prestige class. Dimensions must be at most 62 inches (L+W+H).

• Economy Cabin: For flights to/from the US, travelers are allowed 2 checked bags free of cost and they have to pay USD 200 for each extra bag in addition to the first two bags. Flights from Asia to regions like Europe, Middle East, Africa and Oceania, you are allowed one checked bag free of cost, a second bag at cost of USD 130 and a third bag at cost of 200 USD. And for flights within Asia, to/from Europe, Middle East, Africa, Oceania and Asia to Guam, one free checked bag is allowed.
• Prestige Class (70 pounds): For flights to/from the US, travelers are allowed 2 checked bags free of cost and they have to pay USD 200 for each extra bag in addition to the first two bags. Flights from Asia to regions like Asia, Europe, Middle East, Africa and Oceania, you are allowed 2 checked bags free of cost, and a third bag at cost of USD 200. And for flights within Asia, to/from Europe, Middle East, Africa, Oceania and Asia to Guam, 2 free checked bags are allowed.
• First Class (70 pounds): For flights to/from the US, travelers are allowed 3 checked bags free of cost and they have to pay USD 200 for each extra bag in addition to the first three bags. Flights from Asia to regions like Asia, Europe, Middle East, Africa and Oceania, you are allowed 3 checked bags free of cost, and a fourth bag at cost of USD 200. And for flights within Asia, to/from Europe, Middle East, Africa, Oceania and Asia to Guam, 3 free checked bags are allowed.
• Domestic flights: Economy cabin passengers are allowed a baggage allowance of 44 pounds and prestige cabin passengers are allowed baggage allowance up to 66 pounds.

Korean Air child baggage allowance is divided into two categories: Child and Infants. The count and weight for child baggage allowance vary itinerary to itinerary and cabin class.

• Child: Their baggage allowance is the same as adults plus 1 foldable stroller and 1 car seat. .
• Infants: They can bring onboard 1 foldable stroller and 1 car seat without any additional charges.

Korean Air Food Policy

Korean Air offers a variety of meals, snacks and drinks services and each food item varies from flight to flight. On international flights, a separate set of meals is given favoring the destination, whereas on domestic flights, meal items are pretty much Korean native food items. Both alcoholic and nonalcoholic drinks are served along with special meals and child meals. Here is a breakdown of Korean Air food services.

• Korean Air Economy Class (International): Up in the sky, travelers boarding the economy class have a lot of options when it comes to meal items. Korean finest native dishes served onboard include bibimbap, Korean spicy pork with steam rice, bibim noodles, acorn jelly and Gondreabap along with some of the best of Western, Chineses, and authentic Japanese meals. Snack items are hot rice balls, cup noodles, bananas and muffins.
• Korean Air Prestige Class (International): This cabin class is associated with lavishness in everything from airport services to onboard services. Luxurious dinner is served onboard to passengers which include Bibimbap, Korean style braised mackerel, Korean spicy pork served with steamed rice, Bulgogi beef and Korean style buckwheat bibim noodle. Snack items are ramen, fresh cookie, pizza, and beef jerky. Drinks section includes premium wines (Bordeaux, Rhone, Alsace, California, Italian, Germany, Canadian, Australian and Chilean), soda water, juices, exotic drinks, water, carbonated drinks, coca cola, and pepsi.
• Korean Air First Class (International): At this cabin class, food dishes are prepared in line with the destination and favors the ongoing weather and a selection of premium wines are served with those dishes. A three course meal is served in dinner comprising an appetizer, entree and dessert. Meals include Bibimbap, Korean style braised mackerel, Korean spicy pork served with steamed rice, Bulgogi beef and Korean style buckwheat bibim noodle. Snack items are ramen, fresh cookie, pizza, and beef jerky.

Korean Air Child Policy

A child is a significant change and addi into one’s life; considering that Korean Air airlines allows flying when pregnant, flying with a newborn baby or toddler, and child. Korean Air Child policy takes care of baby and child meals along with in-flight child entertainment, has a child-friendly bassinet policy and much more. Here is the summary of Korean Air flying when pregnancy, child travel, and infant policies.

• Flying When Pregnant: Korean Air has placed different policies for different situations- single pregnancy, multiple pregnancies, and pregnancy with complications. Women pregnant up to 32-26 weeks (single pregnancy) and women pregnant up to 32 weeks (multiple pregnancy) are needed to show up a medical certificate that is issued within 72 hours prior to the departure. If you are pregnant up to 37 weeks and over and it is a single pregnancy, then you are prohibited from flying on Korean Air and the same applies for women with multiple pregnancies up to 33 weeks and over.
• Korean Air Infant Policy: Infants in their first 8 days of birth are not allowed to travel with Korean Air. Passengers chartering Korean Air must be at least 18 years old to bring an infant aged between 9 days to 2 years. Infant can sit on lap, and if you are bringing another one, you have to purchase an additional seat, for which a proper child restraint device is required. Price of that seat will be charged at 10% of the adult fare if traveling internationally, otherwise infant travel is free on domestic travels. A ticket has to be purchased for an infant over 2 years.
• Korean Air Child Seating Policy: An infant aged between 8 days and 2 years is not allowed to purchase an additional seat, he/she can sit on lap.If you are bringing another infant, an additional seat has to be purchased. Children aged above 2 years will be required to purchase an adult seat.
• Korean Air Child Fare: Korean Air child fare is usually 10% of the adult fare for international flights and if they are traveling on domestic flights, no travel fee is charged. Children aged over 2 years traveling on Korean Air will be charged 10% fare of the adult fare.
• Korean Air Children Meal: On all medium-long distance flights, baby diaper panels are installed in in-flight lavatories for diaper changes. Baby meals must be requested at least 24 hours prior to departure through the reservation center. Babies under 12 months are given baby formula and orange juice. Babies 12- 24 months will receive baby food and orange juice.

Korean Air Pet Policy

Korean Air pet policy is one of the safest and best in East Asia, allowing travelers to bring one pet per passenger in the cabin and 2 pets as checked baggage. Different degrees of laws and provisions apply when transporting a pet with Korean Air. For international travel, you must meet the guidelines of both Korean Air airlines and IATA.

To travel your pet internationally, you not only have to meet the criteria of departure airport but also of arrival airport. Book your pet at least 48 hours before the departure for international travel, ensure all required health documents and certificates are in symmetry and lastly, the pets are at least 6 months old. Then check in them at the passenger counter and pay pet transport charges. All pets traveling internationally must be vaccinated and microchipped. Some countries will require an Import permit. Traveling to another country, make sure you have met that country's veterinary certification as well.

You can bring a pair of birds, one dog and one cat onboard. Only one pet is allowed per passenger. The pets must be at least 6 months old. Make sure you have arrived at least 3 hours before the departure to complete the pet check-in process. The total weight of the pet including the carrier must not exceed 7 kg.

• Pet container must provide ample space for live animals to turn around, sit down,stand up and does not hinder any moment of the pets.
• Size, dimensions and weight must be according to the IATA guidelines. Read chapter 8 (container requirement 1).
• Handles must be attached to the container.
• It must be well ventilated and spacious enough for your pet to stand up and turn around.
• The bottom must be waterproof.
• A pair of birds is allowed per container.

Pet transportation cost is around 100 USD if you are traveling from Korea to or from Japan, China, Taiwan, Macao, and Mongolia and a 200 USD cost is levied if you are transporting your furrow friend from Asia to America.

Visually and hearing disabled customers can bring with them service dogs without any charges.There is no weight restriction for service dogs and a minimum notice of 48 hours is required. On flights longer than 8 hours, pet owners on their own have to take care of pet hygiene.

Korean Air does accept emotional support animals on flights and the passenger needs to provide a letter from a licensed physician.

Korean Air Customer Service

Korean Air customer service is one of the best in East Asia and strongly tackles all deviations passengers find when flying with Korean Air. Travelers flying to the USA, domestic travel, or Europe will find Korean Air customer service always ready to take care of passengers' problems– be it cancellation, animal transportation, refund, delay or lost luggage. The waiting time for passengers at Korean Air customer care number is around 4 minutes approx and if their reservation number is not responsive, the customers can resolve their problems hassle free at the Korean Air customer care page or with a live person at Korean Air live chat box service. Be it refund form, cancellation policies, what to do in case of major delay, involuntary cancellation, flight change, or lost luggage; Korean Air customer care services covers it all.

Korean Air customer service is open for all international travelers 24x7 though calling time may differ in some countries due to the non-availability of staff or lack of Korean Air flight operations in that country. Let’s have a detailed look into Korean Air Customer Services.

• Korean Air Customer Service Chat (Chatbox): Korean Air chatbot service is currently present on the following platforms: Korean Air website, mobile web, mobile app, Kakao Talk, and Facebook messenger. Customers can engage with a live person through the Korean Air customer service chat option and enquire about issues like flight timings, change of Korean Air flight, lowest Korean Air flight fares, services onboard, flight times of arrival & departure, or lost baggage. Depending on the query and time of the day, you will be communicating with a live person or automatic generated answers via a robot. The Korean Air chat box is available to answer your questions 24 hours a day, 365 days a year.
• Korean Air Customer Service Hours: USA, UK, Asia, and Europe’s Korean Air customer service is available 24x7 365 days as the airline has established volumes of call centers across the world to cater customer flight problems. Primary languages in which Korean Air customer care talk are Korean, Chinese, Japanese and English. Calling hours are 09:00 to 19:00 everyday (Japanese Standard Time). To speedily prompt your call to a live person, dial 2 and then 0.
• Korean Air Service Email: customersvc@koreanair.com is the official mail to drop complaints or queries. Feel free to drop a line at this mail. People with disabilities can drop an email at engreservation@koreanair.com for enquiries or to make reservations.
• Korean Air Waiting Time: Often when dialing airlines customer care, passengers' main problem is long waiting lines. Korean Air customer care service is an upgrade in that regard; customers can expect an average waiting time of 6 minutes. The best way to connect instantly to Korean Air customer care is by dialing Korean Air phone number 800-438-5000 and then follow to the automatic voice prompts to reach the live person. Press 2 and then 0 to quickly reach the live person.
• Korean Air Customer Service Number: Dial 1-800-438-5000 to make a booking, change Korean Air flight, cancel flight, inquire about delay or lost luggage. On this number, callback service is available and is picked up by a real number. Average waiting time is 4 minutes. For global support, Korean Air offers the following customer service numbers.

Korean Air Contact Number

Korean Air has bifurcated different customer care numbers for different problems. To make Korean Air reservations, the best toll-free number to dial is 1-800-438-5000. Then, the next best number to dial is 213-484-1900 for customer service and it is quite a favorite among travelers.

Korean Air Reservations

Korean Air bookings cater all kinds of fare needs. You can book Korean Air flights for as low as 31 dollars and can go as high as 2050 dollars, it all depends on the route, services onboard and services onboard and at the airport. Let's look into various segments of Korean Air reservations.

• Website Booking: This option can be accessed from the browser of your PC or tablet. Once you have entered the Korean Air reservations website, enter your flight requirements on the booking form on top of the landing page, and accordingly the website will generate you several flight deals. Pick and choose the offer, make the required payment and you are good to go.
• How To Make Changes/Cancellation/File For Refund: Korean Air manage my bookings section allows you to make flight change, cancellation, or file for refund besides other arrangements. Seat if not taken or pre-decided can be selected via Korean Air “Manage My bookings”. Also, you can make changes in your in-flight meals or order a special meal with Korean Air Manage My Bookings.
• Korean Air Booking App: Similar to Korean Air reservation website, Korean Air booking app is used by travelers to make travel bookings. App is installed with several features to make customer-friendly bookings and with least processing time and from time to time, the app runs offers and discounts to make greater savings on Korean Air flight deals.
• Korean Air Reservation Telephone or Phone number: Best number to dial is 1-800-438-5000 (toll-free) or 213-484-1900 to get instantly Korean Air bookings or contact them on https://www.koreanair.com. By entering their frequent flyer membership program, Korean Air Skypass members can make reservations or enquiries on an immediate basis and can get the exclusive services. Average waiting time for Mileage Club customers is 7 minutes approx.

Korean Air Flight Change Policy

Korean Air flight change policy allows travelers to avoid last minute changes without causing any major inconvenience to them. If you book your tickets on the cause of the moment; then take it easy, Korean Air flight change policy has your back.

• Korean Air flight change policy allows any modifications to the tickets for free, but it must be done within 24 hours of booking.
• If Korean Air tickets are purchased online, you can only make changes or modifications on the Korean Air Reservation website. Same goes for the ticket purchased through customer care.
• Changes made after 24-hours of booking, will incur an additional charge.
• As a result of changing flights and booking a new Korean Air flight ticket in the process, any increase in the price is paid by the traveler and if the flight price is less than the old one, the airline will pay the customers.
• Passengers can change their date, time, itinerary, meals and seats without any charges, if done according to the Korean Air change policy 2022.
• If a passenger has booked a round trip and wants to change it to a one-way trip, then Korean Air will charge change fees on only one way fare.
• Slightly misspelled names on tickets can be changed free of cost but the ticket can not be reissued to a different passenger.
• Meal changes can be made till your departure date. A small amount will be charged.
• Minor changes can be done free of cost on the same day as the booking.
• For travelers to change their surnames, proper documentation must be shared.
• If your itinerary doesn’t fall under the Covid-19 relaxation policies, you will be charged a change fee for any flight changes as well as a cancellation fee for refunding your ticket, both charges are subject to the fare rule of your ticket.
• To make changes on your Korean Air booking, you can call Korean Air reservations at 1-800-438-5000, make online changes, or contact the travel agent you purchased your ticket from.

Korean Air Cancelation Policy

The cost of flight cancellations can be high as well as confusing. Korean Air cancellation policy is explained on this page in simple terms. It will help you understand Korean Air cancellation policy and how to save time and money if you ever need to cancel your flight (or apply for a refund).

The cancellation policy of Korean Air prohibits most refunds. You can, however, cancel your flight and receive a full refund if you meet the following conditions:-

It Allows a customer to cancel their flight without incurring any additional charges. The only conditions to which customers have to adhere to is that Korean Airlines flights are canceled within 24-hours, flights are flying in/out of the USA, and the Korean Air flight is due to fly in 7 days or more. Lastly, the flight is booked on Korean Air reservation website, and not with a 3rd party travel company.

• You had a booking and were denied entry.
• Your flight is delayed by 5 hours or more.
• There is a reschedule with your flight, causing you to miss your connecting flight.
• You have purchased a first flex ticket.
• In case of death of a passenger/immediate family member, serious illness, etc. (subject to documentary evidence and Korean Air agreeing to it), you can cancel your Korean Air ticket and apply for a full refund.

Differ from ticket type to type. As of now, all change charges have been waived off till further notice. There are no cancellation charges in case Korean Airlines canceled your flight and the new flight offered to you doesn’t suit your itinerary. A flex plus ticket is fully refundable and will not incur any whatsoever cancellation charges.

The new provisions allows customers to cancel your trip and board another flight or request for a refund, if you canceled your Korean Air flight before your departure. Any changes to your tickets or refund will be accepted without any charges if done during the course of covid subject to the provisions of Covid-19. Only paid tickets are eligible for cancellation and refund (excluding award tickets, military tickets).

To change your Korean Air flight date or time, change it under Manage My bookings heading without costing anything if done within the given time period and is according to the policies of the airlines. Customers can also make changes by calling the Korean Air customer care number, but changes will not be instant and may incur additional charges.

Korean Air does not provide in-flight insurance. Customers can purchase a third party insurance to be insured against any losses.

Korean Air Refund Policy

The Korean Air refund policy contains a number of points and rules & regulations which if we start to talk about, can take a chunk of your time. So,considering the busy schedule of people, we have dedicated this section to only major highlights which will cover all immediate and primary flight refund issues.

• Korean Air Refund Processing Time: Around 7 to 15 business days can take to process your Korean Air ticket refund. In case of third-party bookings or travel agents bookings, refunds will not be handled by Korean Air airlines but the provider.
• Korean Air Refund Status: Korean Air refund claims are filed online on “ Korean Air manage My Bookings” or via a refund form on the Korean Air reservation website. Registered customers or Skypass members can file a refund and check its status under ‘Manage My Bookings Headings”, whereas non-registered customers or new ones have to file a refund forum online on the Korean Air booking website. Subtleties which customers have to fill include first name, last name, PNR number, ticket type, payment method, and mobile number. Tickets which are eligible for refund, automatically get a cancellation button under “Manage my Bookings” head, click on it and claim your refund.
• Korean Air Refund Policy Within 24 Hours: A full refund is granted if cancellation is done within 24 cancellation policy irrespective of the ticket type. You will get your refund in 6 to 15 business working days to the original payment method.
• Korean Air Refund Email: Korean Air does not offer email support when it comes to refund queries or claims. You have to either call its reservation number or go to Korean Air's “Manage My Bookings” Head.
• Korean Air Refundable Tickets: Korean Air tickets are classified into low-fare tickets and high-fare tickets. Low fare tickets or economy/premium economy fares are non-refundable, you can only get credit points to book future travel tickets. Fully flex business or first class tickets or Fully flex plus tickets are refundable ones, though you will be charged a cancellation fee depending on the time and date when you cancel your tickets.
• Korean Air No-Show Refunds: Passengers can claim the refund only after the scheduled departure and are subject to no-show fee alongside airlines cancellation fees.