Cathay Pacific Flights

Cathay Pacific Routes and Destinations

Cathay Pacific Flight Status & Guidelines

Travelers can check the latest status for flights departing for the present day, the past four days, and the upcoming week. Also, passengers can check their reservations via View My Reservations on the official website of Cathay Pacific Airways. In case of delay/cancellation/diversions, you will receive a full refund or certificates. Cathay Pacific Airways customers can search for their flight status 28 days before the departure date by mentioning the flight number or airport number on the Cathay Pacific airways reservation webpage or calling their customer care number. Also, email/SMS/booking app support is provided by Cathay Pacific Airways for flight status.

Cathay Pacific Baggage Allowance

• Fare type, cabin class, routes, passenger status and the arrival and departure point decides the baggage allowance. Cathay Pacific Airways has set their own permissions for baggage allowance with different weight measurements on size, weight, and amount of checked baggage allowance.
• Passengers can bring cabin baggage allowance onboard, though certain specifications and arrangements must be met to be in line with the Cathay Pacific Airways baggage allowance.
• Economy passengers can bring 2 checked bags, having a combined weight of 30 kgs and dimensions of 20 cm (L+W+H) for their international baggage allowance. Premium economy passengers are allowed 2 checked bags weighing a total weight of 35 kgs and dimension of 203 cm
• Business passengers on their Cathay pacific Airways international baggage allowance can carry up to 2 bags weighing a total 40 kg weight and dimensions of 203 cm per bag. Now comes the first class passengers, they can carry as much as 3 checked bags with a total weight of 50 kg and each bag must follow the size dimension of 203 cm.
• All checked bags must not exceed the size of 32 kg, otherwise excess baggage fee is charged.

• Children (aged up to 12) traveling with Cathay pacific Airways need to purchase either an infant ticket or a child’s ticket and according to that children baggage allowance is allotted.
• If you are carrying an infant ticket type, one baggage allowance (excluding economy basic fares) weighing 23 kg is allowed. Whereas your ticket type is child, you are eligible for the same baggage allowance as the adult.

Cathay Pacific Food Policy

Passengers traveling First, Business, Premium Economy or Economy cabin will have an invigorating experience onboard with some of the best globe foods that will leave them wanting for more. Business passengers on long haul flights can preselect the inflight meal ahead of your flight.

They have variety not only for business and first class in-flight foods but for economy as well along with Halal certified foods and Hindu foods. Let’s have a look into various food meals over different cabin products.

• Cathay Pacific Airways First Class Food Services (International): Onboard, you can either choose the international/ contemporary Asian dishes or light and healthy meals. A ala carte menu is available at your service to hand pick your food items. In breakfast, passengers are given seasonal fresh fruit, cereal selection, oatmeal porridge, omelet, Hong Kong sampan congee and vanilla yogurt with pomegranate molasses. For the dining, caviar with blinis, smoked ducked, double boiled chicken and boneless US pork food items are available. To finish your meal, passengers have the option between seasonal fresh fruit, sweet mixed bean fruit, and chocolate fondant.
• Cathay Pacific Airways Business Cabin Food Services: Fresh, contemporary and wholesome dishes decorate your business class food plate. Starters food items are carrot, ginger and coriander soup, and parma ham, bocconcini and farro salad. Mains food items areAustralian prime beef fillet with red wine sauce, Piri piri ling fish with grilled lime & mojo verde sauce, a fish ball and fried fish cake and lastly, Mak’s signature wonton noodles.
• Cathay Pacific Airways Premium Economy Cabin Food Services: Breakfast and dinner are covered in premium economy cabin food services. Freshly sliced fruit, fruit yoghurt, pastries, creamy scrambled eggs and seafood congee concludes the breakfast menu. For the dinner, a marinated couscous and shrimp salad is given as a starter whereas in the mains menu, you are given Szechuan chicken, Seared US beef steak and paccheri with zucchini.
• Cathay Pacific Airways Economy Cabin Food Services: Its food dishes comprises spring garden vegetable salad, shredded pork and preserved vegetables, roasted vegetables tomato sauce, penne pasta, and braised chicken thigh.

Cathay Pacific Child Policy

When flying pregnant, or flying with Kids, this Hong Kong based airline offers one of the safest rides in Asia pacific. Onboard utilities make sure both parent and kid get a next-level experience and remain refreshed and invigorated throughout the journey. Here is the summary of Cathay Pacific Airways flying when pregnancy, child travel, and infant policies.

• Flying When Pregnant: Cathay Pacific Airways suggests pregnant passengers can fly but need a sign-in letter from their respective doctors to present them at the time of traveling. The airline reserves the right to cancel or deny your boarding if you are not carrying a medical certificate or it is outdated. If it is an uncomplicated single pregnancy and before the 28th week, you can fly with Cathay Pacific without requiring you to produce a medical certificate and MEDA form. But if it is between 28th and 36th week of pregnancy, you are required to give Cathay Pacific a medical certificate. Also, the airline advises against traveling within 7 days of the baby, though you can fly by giving a medical certificate from your doctor.
• Cathay Pacific Airways Infant Policy: Infants in their first 8 days of birth are not allowed to travel with the airline. Passengers chartering Cathay Pacific Airways must be at least 18 years old to bring an infant aged between 9 days to 2 years. Infant can sit on lap, and if you are bringing another one, you have to purchase an additional seat. If the infant turns 2 years before the return trip, then applicable child fare, taxes, fees may apply. A maximum of 2 infants per parent is allowed and they have to bring their own infant car safety seat.
• Cathay Pacific Airways Child Seating Policy: An infant aged between 8 days and 2 years is not allowed to purchase an additional seat, he/she can sit on lap.If you are bringing another infant, an additional seat has to be purchased. Children aged between 2 to 11 years will be required to purchase an adult seat.
• Cathay Pacific Airways Child Fare: The infant fare is calculated from a discount applied to the adult fare. If the infant discount is not offered for the adult fare purchased, the next higher fare that offers the infant discount will be used as the base for calculation. The infant fare is subject to tickets rules and conditions.
• Cathay Pacific Airways Child Meal: They serve healthy and nutritious children’s meals with colourful and child-safe cutlery.

Cathay Pacific Pet Policy

Cathay Pacific Airways pet policy allows travelers to bring their furrow friends in the hold, registered cargo or in the cabin (only small dogs and cats). If your animal is other than dog and cat and it is a very long flight, they may transport to the cargo section of the aircraft. The cargo section of the airplane has the same temperature and pressure as the passenger cabin. Make sure pet reservations are made at least 48 hours prior to the departure.

Medically certified dogs can travel in the cabin to support visually and hearing impaired passengers. If your pet is traveling in the cargo section, whether it is a registered cargo or checked cargo, the pet crate in which your pet is traveling must be IATA compliant.

Breeds which are considered dangerous and are not allowed to be transported either as a registered cargo or checked baggage: Affenpinscher, Tibetan Spaniel, Boston Terrier, Boxer, Brussels Griffon, Bulldog, Cavalier King Charles Spaniel, Chow Chow, Dogue de Bordeaux, English Toy Spaniel. Japanese Chin (Japanese Spaniel), Lhasa Apso, Mastiff (all breeds), Pekingese, Pug (all breeds), Shih Tzu and Staffordshire Bull Terrier. Cats: Himalayan, Persian or Exotic shorthair. Furthermore, the following dangerous dogs should be avoided: Pit Bull Terrier, Japanese Tosa, Fila Brasiliera and Dogo Argentino.

To travel your pet internationally, you not only have to meet the criteria of departure airport but also of arrival airport. Book your pet at least 48 hours before the departure, ensure all required health documents and certificates are in symmetry and lastly, the pets are at least 8 months old. Then check in them at the passenger counter and pay pet transport charges. All pets traveling internationally must be vaccinated and microchipped. Some countries will require an Import permit. Traveling to another country, make sure you have met that country's veterinary certification as well.

• Pet container must provide ample space for live animals to turn around, sit down,stand up and does not hinder any moment of the pets.
• Size, dimensions and weight must be according to the IATA guidelines. Read chapter 8 (container requirement 1).
• Handles must be attached to the container.
• It must be well ventilated and spacious enough for your pet to stand up and turn around.
• The bottom must be waterproof.
• A pair of birds is allowed per container.

Visually and hearing disabled customers can bring with them service dogs without any charges.There is no weight restriction for service dogs and a minimum notice of 48 hours is required. On flights longer than 8 hours, pet owners on their own have to take care of pet hygiene.

Cathay Pacific Customer Service

Cathay Pacific Airways customer service is one of the best in Asia and strongly tackles all deviations passengers find when flying with the airline. Travelers flying to the USA, domestic travel, or Europe will find Cathay Pacific Airways customer service always ready to take care of problems of passengers, be it cancellation, refund, reservations, delay, or lost luggage. The waiting time for passengers at Cathay Pacific Airways customer care number is around 22 minutes average.

Cathay Pacific Airways customer service is open for all international travelers 24x7 though calling time may differ in some countries due to the non-availability of staff or lack of Cathay Pacific Airways flight operations in that country. Let’s have a detailed look into Cathay Pacific Airways Customer Services.

• Cathay Pacific Airways Customer Service Chat (WeChat Mini Program): This option is present on the Cathay Pacific Airways reservation website. Customers can engage with AI Chatbot functions and enquire about issues like flight timings, change of Cathay Pacific Airways flight, lowest Cathay Pacific Airways flight fares, services onboard, flight times of arrival & departure, or lost baggage. Depending on the query and time of the day, you will be communicating with a live person or automatic generated answers via a robot. The Cathay Pacific Airways chatbox is available to answer your questions 24 hours a day, 365 days a year.
• Cathay Pacific Airways Customer Service Hours: USA, UK, and Europe’s Cathay Pacific Airways customer service is available 24x7 365 days as the airline has established volumes of call centers across the world to cater customer flight problems. Primary languages in which Cathay Pacific Airways customer care talk are Chinese and English. Calling hours are 18:00-2:00 EST. To get a prompt you call a live person, dial 4, then 3, and then 5.
• Cathay Pacific Airways Service Email: Cathay Pacific does not provide customer care email support, instead call on their hotline or visit webpage. Best number for Cathay Pacific customer care is 800-233-2742.
• Cathay Pacific Airways Waiting Time: The best way to connect instantly to Cathay Pacific Airways customer care is by dialing Cathay Pacific Airways phone number 800-233-2742 and then follow to the automatic voice prompts to reach the live person.Travelers can expect an average waiting time of 26 minutes.
• Cathay Pacific Airways Customer Service Number: Dial 1 (833) 933-2244 to make a booking, change flight, cancel flight, inquire about delay or lost luggage. On this number, callback service is available and is picked up by a real number. Average waiting time is 26 minutes. For global support, Cathay Pacific Airways offers the following customer service numbers.

Cathay Pacific Phone Number

Cathay Pacific Airways flies 8120 routes and on a daily basis hosts a number of operations for its customers. The airline has assigned different customer care numbers for different problems. There is a separate customer care number for Marco Polo club Members, if you have lost your baggage they have a separate calline, for refund file either the refund form or call their reservation number and so on.

To make Cathay Pacific reservations, two numbers are most often used which are 1 (833) 933-2244 and 800-233-2742. Here is the list of all important Cathay Pacific Airways contact numbers.

• Cathay Pacific Airways 24 Hour Customer Number: +1 (833) 933-2244 is your go-to Cathay Pacific Airways contact number if you are looking for a 24x7 day days helpline number. Travelers can dial in between the time period of 8:00 am to 11:59 pm EST. If the above number is waiting, call Cathay Pacific airways other reservation number 800-233-2742. Callback option is not available on this number. The quality of help is 91% and the quality of communication is 86%.
• Cathay Pacific Airways Cargo Customer Service Phone Number: For damage or delayed baggage, here is the contact information of airports where Cathay Pacific Airways operates its bases.

Cathay Pacific Reservations

Cathay Pacific Airways bookings cater all kinds of fare needs. You can book Cathay Pacific Airways flights for as low as 97 dollars and can go as high as 1000 dollars, it all depends on the route, services onboard and airport services. Let's look into various segments of Cathay Pacific Airways reservations.

• Website Booking: This option can be accessed from the browser of your PC or tablet. Once you have entered the Cathay Pacific Airways reservations website, enter your flight requirements on the booking form on top of the landing page, and accordingly the website will generate you several flight deals. Pick and choose the offer, make the required payment and you are good to go.
• How To Make Changes/Cancellation/File For Refund: Cathay Pacific Airways manage my bookings section allows you to make flight change, cancellation, or file for refund besides other arrangements. Seat if not taken or pre-decided can be selected via Cathay Pacific Airways my bookings. Also, make changes in in-flight meals or order a special meal with Cathay Pacific Airways Manage My Bookings.
• Cathay Pacific Airways Booking App: Similar to Cathay Pacific Airways reservation website, Cathay Pacific Airways booking app is used by travelers to make travel bookings. App is installed with several features to make customer-friendly bookings and with least processing time and from time to time, the app runs offers and discounts to make greater savings on Cathay Pacific Airways flight deals.
• Cathay Pacific Airways Reservation Telephone or Phone number: Best number to dial is +1 (833) 933-2244 to get your Cathay Pacific Airways bookings or contact them on https://www.cathaypacific.com. Customers can enquire about queries at this number including refunding a charge, making bookings, cancellation, lost baggage, and ticket changes.

Cathay Pacific Flight Change Policy

Cathay Pacific Airways change policy allows travelers to avoid last minute changes robustly without causing any inconvenience to them. If you book your tickets on the cause of the moment; then take it easy, with this policy.

• Cathay Pacific Airways change policy allows any modifications to the tickets for free, but it must be done within 24 hours of booking.
• If Cathay Pacific Airways tickets are purchased online, you can only make changes or modifications on the Cathay Pacific Airways Reservation website. Same goes for the ticket purchased through customer care.
• Changes made after 24-hours of booking, will incur an additional charge.
• As a result of changing flights and booking a new Cathay Pacific Airways flight ticket in the process, any increase in the price is paid by the traveler and if the flight price is less than the old one, the airline will pay the customers.
• Passengers can change their date, time, itinerary, meals and seats without any charges, if done according to the Cathay Pacific Airways change policy 2022.
• If a passenger has booked a round trip and wants to change it to a one-way trip, then Cathay Pacific Airways will charge change fees on only one way fare.
• Cathay Pacific Airways charges an average change fee between 30 USD & 150 USD. For rebooking or rerouting, Cathay Pacific airways charges USD 50 for standard economy, and USD 150 for Economy Save, Premium Economy Standard, Business Save.
• Slightly misspelled names on tickets can be changed free of cost but the ticket can not be reissued to a different passenger.
• Meal changes can be made till your departure date. A small amount will be charged.
• Minor changes can be done free of cost on the same day as the booking.
• For travelers to change their surnames, proper documentation must be shared.
• Name changes of more than 3 alphabets or name changes due to marriage, will incur extra charges which start from 30 dollars and can go as high as USD 60.

Cathay Pacific Cancellation Policy

The cost of flight cancellations can be high as well as confusing. Cathay Pacific's cancellation policy is explained on this page in simple terms. It will help you understand Cathay Pacific's cancellation policy and how to save time and money if you ever need to cancel your flight (or apply for a refund).

The cancellation policy of Cathay Pacific prohibits most refunds. You can, however, cancel your flight and receive a full refund if you meet the following conditions:

• Cathay Pacific Airways 24-hour Cancellation Policy: Allows a customer to cancel their flight without incurring any additional charges. The only conditions to which customers have to adhere to is Cathay Pacific Airways flight is canceled within 24-hours, flight is flying in/out of the USA, and the Cathay Pacific flight is due to fly in 7 days or more. Lastly, the flight is booked on Cathay Pacific reservation website, and not with a 3rd party travel company.
• You had a booking and were denied entry.
• Your flight is delayed by 5 hours or more.
• There is a reschedule with your flight, causing you to miss your connecting flight.
• You have purchased a first flex ticket.
• In case of death of a passenger/immediate family member, serious illness, etc. (subject to documentary evidence and Cathay Pacific agreeing to it), you can cancel your Cathay Pacific ticket and apply for a full refund.
• Cathay Pacific Airways Cancellation Charges: differ from ticket type to type. As of now, all change charges have been waived off till further notice. You are entitled to Euro 600 in cash or travel vouchers or Eur 300 plus 40,000 Asian Miles if you were denied boarding despite holding a confirmed boarding. The compensation amount may be reduced by 50% if you are offered an alternate flight that doesn’t exceed your original scheduled arrival time by more than 4 hours. If your flight is delayed by at least 4 hours, you will receive free of cost meals & refreshments and 2 phone calls, emails, telex/fax messages. You will receive hotel accommodation and to/from transportation between the airport and the Hotel, if your flight is delayed until the next day. For expired tickets, Cathay Pacific charges USD 200 per passenger and USD 150 per passengers for unused and partially used tickets.
• Cathay Pacific Airways Cancellation Policy 2022 Changes: The new provisions allows customers to cancel your trip and board another flight or request for a refund, if you canceled your Cathay Pacific Airways flight before your departure. Any changes to your tickets or refund will be accepted without any charges if done during the course of covid. Only paid tickets are eligible for cancellation and refund (excluding award tickets, military tickets). Requests can be made up to one year and 30 days from the travel start date and the validity of request remains up to 1 year. Those who have booked through the mileage program will be refunded the points back at their Mileage club account. If you are holding a non-refundable fare and your ticket type doesn’t qualify for a refund, you have to pay USD 150 cancellation charges rebook on the following types of fares—Promotional, Economy Save, Premium Economy Standard, and Business Save. The rebooking fee for Economy Standard fares is USD 50.
• Cathay Pacific Airways Change Flight: To change your Cathay Pacific Airways flight date or time, change it under Manage My bookings heading without costing anything if done within the given time period and is according to the policies of the airlines. Customers can also make changes by calling the Cathay Pacific Airways customer care number, but changes will not be instant and may incur additional charges.
• Cathay Pacific Airways Cancellation Insurance: Cathay Pacific Airways official in-flight insurance partner is Chubb Insurance which will provide cover for losses against cancellation, delay or lost baggage. Customers can also purchase a third party insurance to be insured against any losses.

Cathay Pacific Refund Policy

Cathay Pacific refund policy contains a number of points and rules & regulations which if we start to talk about, can take a chunk of your time. So,considering the busy schedule of people, we have dedicated this section to only major highlights which will cover all immediate and primary flight refund issues.

• Cathay Pacific Airways Refund Processing Time: Around 7 to 15 business days can take to process your Cathay Pacific Airways ticket refund. In case of third-party bookings or travel agents bookings, refunds will not be handled by Cathay Pacific Airways airlines but the provider.
• Cathay Pacific Airways Refund Status: Cathay Pacific Airways refund claims are filed online on “ Cathay Pacific Airways manage My Bookings” or via a refund form on the Cathay Pacific Airways reservation website. Registered customers or Mileage club members can file a refund and check its status under ‘Manage My Bookings Headings”, whereas non-registered customers or new ones have to file a refund forum online on the Cathay Pacific Airways booking website. Subtleties which customers have to fill include first name, last name, PNR number, ticket type, payment method, and mobile number. Tickets which are eligible for refund, automatically get a cancellation button under “Manage my Bookings” head, click on it and claim your refund.
• Cathay Pacific Airways Refund Policy Within 24 Hours: A full refund is granted if cancellation is done within 24 cancellation policy irrespective of the ticket type. You will get your refund in 6 to 15 business working days to the original payment method.
• Cathay Pacific Airways Refund Email: Cathay Pacific Airways do not offer email support when it comes to refund queries or claims. You have to either call its reservation number or go to Cathay Pacific Airways “Manage My Bookings” Head.
• Cathay Pacific Airways Refundable Tickets: Cathay Pacific Airways tickets are classified into low-fare tickets and high-fare tickets. Low fare tickets or economy/premium economy fares are non-refundable, you can only get credit points to book future travel tickets. Fully flex business or first class tickets are refundable ones, though you will be charged a cancellation fee depending on the time and date when you cancel your tickets.
• Cathay Pacific Airways No-Show Refunds: Passengers can claim the refund only after the scheduled departure and are subject to no-show fee alongside airlines cancellation fees.