Singapore Airlines

Singapore Airlines Major Destinations

Flight Status & Guidelines from Singapore Airlines

If you have booked your flight tickets with Singapore Airlines, searching for flight status is as simple as booking your tickets. The travelers can, without much of a stretch, explore the ongoing day and, surprisingly, month's reservations and flight status if it's running on time or rescheduled flight status for the comfort of the traveler and their time. If you want to have a profound comprehension of your flight, sign in to the PNR Status of the flight before your screen. PNR Status inquiry is the best method of social event the assertion about your flight. Thus, when you fly with any airline, you should check out the flight PNR Status preceding the flight.

Singapore Airlines baggage allowance differs for both domestic and international routes. Other criteria for checked baggage allowance are ticket types, routes, Krisflyer membership grades, cabin class, and fleet. Singapore Airlines offers both piece and weight-based baggage allowance to cater to customers' various propositions and arrangements concerning baggage allowance. The airlines separate their baggage policies/fees into 2 categories: by weight (for most routes) and by piece (for all routes to/from the US).

We have dissected this section according to the most search keywords that customers enquire about online. Let’s have a look.

• For all routes except for flights to/from America and Canada: Economy class Flexi tickets permit a baggage allowance of 66 pounds, economy standard tickets permit a baggage allowance of 66 pounds, economy value tickets allow a baggage allowance of 55 pounds, and economy lite authorize baggage allowance of 55 pounds. Premium economy passengers can carry up to 77 pounds of baggage allowance, business passengers can carry up to 88 pounds of baggage allowance, and Suites & first class passengers are allowed up to 88 pounds of baggage allowance.
• For flights to and from the USA: 2 pieces of the checked bag weighing up to 50 pounds are allowed free of cost for economy passengers. Premium economy ticket holders are allowed up to 2 checked bags weighing 50 pounds, business passengers can bring 2 free checked bags weighing 70 pounds, and Suites & first passengers can bring up to 2 checked bags free of cost (up to 70 pounds).
• Additional and Excess Baggage (weight based): A charge between $6 and $42 is charged. Variable rates are charged depending on which country you are flying to.
• Additional and Excess Baggage: A charge between $40 and $180 is charged, and passengers can purchase up to 2 additional bags.

Singapore Airlines child baggage allowance allows you to carry onboard free of charge the infant’s food and care items (up to 6 kg). Travelers can also bring one lightweight foldable stroller if it meets the standard baggage allowance ( size is 115 cm and weight is up to 7 kg), which will count as your cabin baggage allowance.

Singapore Airlines' child baggage policy is divided into two categories: Children and Infants. The count and weight for child baggage allowance vary from itinerary to itinerary and cabin class.

• Infants Reserved With Seats and Children: The cabin class decides their baggage allowance.
• Infants Traveling on Your Lap: For flights to/from the USA, they can bring one piece of checked baggage not exceeding 158 cm. Weight measurements are 23 kg for Economy and Premium Economy and 32 kg for Business, First, and Suites. Additionally, they can bring onboard 1 foldable stroller and 1 car seat without additional charges.

Singapore Airlines Food Policy

Singapore Airlines offers a variety of meals, snacks, and drinks services, and each food item varies from flight to flight. On international flights, a separate set of meals is given, favoring the destination, whereas on domestic flights, meal items are pretty much Singapore-native food items. Both alcoholic and nonalcoholic drinks are served along with special meals and child meals. Here is a breakdown of Singapore Airlines' food services.

• Suites, Business, and Premium Economy passengers can pre-select their main course meal items, which can be done 15 days before the departure time.
• Singapore Airlines' digital in-flight menu lets you preview your in-flight food, beverage, snacks, and amenities onboard 8 days before the flight.
• Singapore Airlines Business and First Class Food Services: Meal services onboard are prepared by a panel of world-renowned top chefs, pairing your meals with a choice of wine or champagne. Meal items include Hanakoireki and roasted lamb loin, poached lobster and Kyo-Kaiseki, Impossible meat Satay, Satay Canape, Oscietra caviar, a vegetarian meal, and halal certified meals. The drinks section comprises a Burgundy red or white wine, a French wine, a Brut Champagne, soda drinks, water bottles, and juices.
• Singapore Airlines Economy Class (International): Up in the sky, travelers boarding the economy class have many options for meal items. You will be served Western-inspired dishes or local dishes prepared and served by a team of culinary experts. Onboard meal items are a Congee with Pork Ball and Century Egg, Mee Siam, Laksa, Braised Beef & Mushroom Ragout with Mashed Potato, and Fried Carrot Cake with Prawn.

Singapore Airlines Child Policy

Babies and toddlers are welcome on Air New Zealand flights, but due to the nature of their bodies and science, extra care must be mustered up when flying. They are very special passengers, so there are a few extra rules.

• Flying When Pregnant: Singapore Airlines has placed different policies for different situations- single pregnancy, multiple pregnancies, and pregnancy with complications. Women pregnant up to 28 weeks and earlier don't need to provide a medical certificate to fly with Singapore airlines, but they may need to provide one if, on their return flights, they have crossed the 28the week mark. For uncomplicated single pregnancy (29 weeks to 36 weeks) and uncomplicated multiple pregnancies (29 to 32 weeks), the travelers need to bring a medical certificate stating the pregnancy delivery date, number of weeks of pregnancy, and fitness acknowledgment. The certificate should be at most 10 days before the flight. In case of uncomplicated single pregnancy beyond 36 weeks and uncomplicated multiple pregnancy beyond 32 weeks, air travel with Singapore airlines is not allowed.
• Singapore Airlines Infant Policy: Infants in their first 8 days of birth are not allowed to travel with Singapore Airlines except when they have medical clearance to fly. Passengers chartering Singapore Airlines must be at least 18 years old to bring an infant between 9 days to 2 years and children. Infant can sit on the lap, and if you bring another one, you must purchase an additional seat, for which a proper child restraint device is required. The child car seat must fit the given space onboard– economy cabins offer 17 x 27 (WxD) space, premium economy cabin allows 18 x 31 (WxD) space, business cabin permits 19 x 33 (Width x Depth) space, the first-class cabin offers 36 x 42 (Width x Depth) space and suites class offers 23 x 64 (width x depth) space.
• Singapore Airlines Child Seating Policy: An infant aged between 8 days and 2 years is not allowed to purchase an additional seat, he/she can sit on the lap. If you are bringing another infant, an additional seat has to be purchased. Children aged above 2 years will be required to purchase an adult seat.
• Singapore Airlines Child Fare: Singapore Airlines child fare varies from route to route. Usually, 10% of the adult fare is charged for international flights plus taxes. Children between 2 and 11 must purchase their own tickets and are eligible for special fares, usually a percentage of adults' fares.
• Singapore Airlines Children Meal: Singapore Airlines provides several meals for infants and children. Children's meals include food that is easy to chew and digest and are flavorsome. Infant meal consists of 3 jars of food, mostly liquid food, and is suitable for infants aged between 8 days to 1 year. Children between 2 and 11 years are given a special meal program called Program, allowing them to select food of their choice.

Singapore Airlines Pet Policy

Singapore Airlines' pet policy is one of the safest and best in Southeast Asia, allowing travelers to bring pets as checked baggage and registered cargo. Onboard pet entry is prohibited except for service dogs. Different laws and provisions apply when transporting a pet with Singapore Airlines. For international travel, you must meet Singapore Airlines and IATA's guidelines.

• Singapore Airlines Pet Policy International: To travel with your pet internationally, you must meet the departure and arrival airport criteria. Book your pet at least 48 hours before the departure for international travel, ensure all required health documents and certificates are present, and the pets are at least 3 months old. Then check in them at the passenger counter and pay pet transport charges. All pets traveling internationally must be vaccinated and microchipped. Some countries will require an Import permit. When traveling to another country, make sure you have also met that country's veterinary certification.
• In-cabin Pet Transportation: Only service dogs (except for banned dog breeds) are allowed in the cabin to support passengers with visual and hearing impairments.
• Pet as Checked Baggage: You and your furrow friend can fly together through the checked baggage option, the conditions are: they must be at least 3 months old, the combined weight of pet and carrier must not exceed 70 lbs, and only puppies or kittens from the same litter can be housed together in the crate.
• Singapore Airlines Pet Transportation Cost: A fee between 150 USD and 225 USD is charged if you transport your pet on the flight to/from the USA. Otherwise, a fee between 50 USD and 120 USD is charged for the rest of the destinations.
• Singapore Airlines Pet Policy Service Dogs: Visually and hearing disabled customers can bring service dogs without charges. There is no weight restriction for service dogs, and a minimum notice of 48 hours is required. On flights longer than 8 hours, pet owners on their own have to take care of pet hygiene.
• Singapore Airlines Emotional Support Animal: Prior pet policy of Singapore Airlines allows customers to bring onboard emotional support animals. An emotional support dog is allowed onboard without any additional charges as long as they comply with the airline's policies. The new pet policy of Singapore airlines prohibits the entry of emotional support dogs from 1st April 2023.
• Singapore Airlines Pet Carrier Requirements
• Pet containers must provide ample space for live animals to turn around, sit down, and stand up and not hinder any moment of the pets.
• Size, dimensions, and weight must be according to the IATA guidelines. Read chapter 8 (container requirement 1).
• Handles must be attached to the container.
• It must be well-ventilated and spacious enough for your pet to stand up and turn around.
• The bottom must be waterproof.
• A pair of birds is allowed per container.

Singapore Airlines Customer Service

Singapore Airlines' customer service is one of the best in South Asia and strongly tackles all deviations passengers find when flying with Singapore Airlines. Travelers flying to the USA, domestic travel, or Europe will find Singapore Airlines customer service always ready to take care of passengers' problems– cancellation, animal transportation, refund, delay, or lost luggage. The waiting time for passengers at the Singapore Airlines customer care number is around an average of 32 minutes approx. If their reservation number is not responsive, the customers can resolve their problems hassle-free at the Singapore Airlines customer care page or with a live person at Singapore Airlines live chat box service. Be it refund forms, cancellation policies, or what to do in case of major delay, involuntary cancellation, flight change, or lost luggage, Singapore Airlines customer care services cover it all.

Singapore Airlines customer service is open for all international travelers 24x7. However, calling times may differ in some countries due to the non-availability of staff or lack of Singapore Airlines flight operations in that country. Let’s have a detailed look at Singapore Airlines Customer Services.

• Singapore Airlines Customer Service Chat (Kris): Singapore Airlines Chatbot service is available on the mobile web and Singapore reservation web. Customers can engage with a live person through the Singapore Airlines customer service chat option and enquire about issues like flight timings, change of Singapore Airlines flight, lowest Singapore Airlines flight fares, services onboard, flight times of arrival & departure, or lost baggage. The Singapore Airlines chat box is available to answer your questions 24 hours a day, 365 days a year.
• Singapore Airlines Customer Service Hours: USA, UK, Asia, and Europe’s Singapore Airlines customer service is available 24x7, 365 days, as the airline has established volumes of call centers worldwide to cater to customer flight problems. The primary language in which Singapore Airlines customer care talk is English. Calling hours are 00:00 to 11:59 pm every day. To speedily prompt your call to a live person, dial 0.
• Singapore Airlines Service Email: us_feedback@singaporeair.com.sg and public_affairs@singaporeair.com.sg are official Singapore airlines email ids to drop complaints or queries. Feel free to drop a line at this mail.
• Singapore Airlines Waiting Time: Often, when dialing airlines customer care, passengers' main problem is long waiting lines. Singapore Airlines' customer care service is an upgrade in that regard; customers can expect an average waiting time of 34 minutes. The best way to connect instantly to Singapore Airlines customer care is by dialing Singapore Airlines' phone number 800-742-3000 and then follow to the automatic voice prompts to reach the live person. Press 0 to quickly reach the live person.
• Singapore Airlines Customer Service Number: Dial 800-742-3000 or 1800 121 212 to make a booking, change your Singapore Airlines flight, cancel the flight, or inquire about delays or lost luggage. Callback service is unavailable at these numbers and is picked up by a real person. The average waiting time is 25 minutes.

Singapore Airlines Contact Number

Singapore Airlines has bifurcated different customer care numbers for different problems. To make Singapore Airlines reservations, the best toll-free number to dial is 1800 121 212. Then the next best number to dial is 800-742-3000 for customer service, which is quite a favorite among travelers.

Singapore Airlines Reservations

Singapore Airlines bookings cater to all kinds of fare needs. You can book Singapore Airlines flights for as low as 83 dollars and can go as high as 864 dollars, it all depends on the route, services onboard, and services at the airport. Let's look into various segments of Singapore Airlines reservations.

• Website Booking: This option can be accessed from the browser of your PC or tablet. Once you have entered the Singapore Airlines reservations website, enter your flight requirements on the booking form at the top of the landing page, and accordingly, the website will generate several flight deals. Pick and choose the offer, make the required payment, and you are good to go.
• How To Make Changes/Cancellations/File For Refund: Singapore Airlines manage my bookings section allows you to make a flight change, cancellation, or file for a refund besides other arrangements. If not taken or pre-decided, Seats can be selected via Singapore Airlines' “Manage My bookings.” Also, you can make changes to your in-flight meals or order a special meal with Singapore Airlines Manage My Bookings.
• Singapore Airlines Booking App: Similar to the Singapore Airlines reservation website, travelers use the Singapore Airlines booking app to make travel bookings. The app is installed with several features to make customer-friendly bookings and has the least processing time. Also, from time to time, the app runs offers and discounts to make greater savings on Singapore Airlines flight deals.
• Singapore Airlines Reservation Telephone or Phone Number: Best number to dial is 1800 121 212 (toll-free) or 800-742-3000 to get instantly Singapore Airlines bookings or contact them at www.singaporeair.com.

Singapore Airlines Flight Change Policy

Singapore Airlines change policy allows travelers to avoid last-minute changes without causing major inconvenience. If you book your tickets on the cause of the moment, then take it easy, Singapore Airlines' flight change policy has your back.

• Singapore Airlines' change policy allows free ticket modifications, but it must be done within 24 hours of booking.
• If Singapore Airlines tickets are purchased online, you can only make changes or modifications on the Singapore Airlines Reservation website. The same goes for the ticket purchased through customer care.
• Changes made after 24 hours of booking will incur an additional charge.
• As a result of changing flights and booking a new Singapore Airlines flight ticket, the traveler pays any increase in the price, and if the flight price is less than the old one, the airline will pay the customer.
• Passengers can change their date, time, itinerary, meals, and seats without any charges if done according to the Singapore Airlines change policy 2022.
• If a passenger has booked a round trip and wants to change it to a one-way one, then Singapore Airlines will charge change fees on only one-way fares.
• Slightly misspelled names on tickets can be changed free of cost, but the ticket can not be reissued to a different passenger.
• Meal changes can be made till your departure date. A small amount will be charged.
• Minor changes can be made free of cost on the same day as the booking.
• For travelers to change their surnames, proper documentation must be shared.
• If your itinerary doesn’t fall under the Covid-19 relaxation policies, you will be charged a change fee for any flight changes as well as a cancellation fee for refunding your ticket, both charges are subject to the fare rule of your ticket.
• To make changes to your Singapore Airlines booking, call Singapore Airlines reservations at 800-742-3000, make online changes, or contact the travel agent you purchased your ticket from.

Singapore Airlines Cancelation Policy

The cost of flight cancellations can be high and confusing. Singapore Airlines' cancellation policy is explained on this page in simple terms. It will help you understand Singapore Airlines' cancellation policy and how to save time and money if you ever need to cancel your flight (or apply for a refund).

The cancellation policy of Singapore Airlines prohibits most refunds. You can, however, cancel your flight and receive a full refund if you meet the following conditions:

• It allows customers to cancel their flights without incurring additional charges. The only conditions to which customers have to adhere are that Singapore Airlines flights are canceled within 24 hours, flights are flying in/out of the USA, and the Singapore Airlines flight is due to fly in 7 days or more. Lastly, the flight is booked on the Singapore Airlines reservation website rather than with a 3rd party travel company.
• You had a booking and were denied entry.
• Your flight is delayed by 5 hours or more.
• There is a rescheduling of your flight, causing you to miss your connecting flight.
• You have purchased a first flex ticket.
• In case of the death of a passenger/immediate family member, serious illness, etc. (subject to documentary evidence and Singapore Airlines agreeing to it), you can cancel your Singapore Airlines ticket and apply for a full refund.
• Singapore Airlines Cancellation Charges: Differ from ticket type to type. As of now, all change charges have been waived off till further notice. There are no cancellation charges if Singapore Airlines cancels your flight and the new flight offered doesn’t suit your itinerary. A flex plus ticket is fully refundable and will not incur any cancellation charges.
• Singapore Airlines Cancellation Policy 2022 Changes: The new provisions allow you to cancel your trip and board another flight or request a refund if you have canceled your Singapore Airlines flight before the departure time. Any changes to your tickets or refund will be accepted without any charges if done during the course of the covid, subject to the provisions of Covid-19. Only paid tickets are eligible for cancellation and refund (excluding award tickets and military tickets).
• Singapore Airlines Change Flight: To change your Singapore Airlines flight date or time, change it under Manage My bookings heading without costing anything if done within the given time period, and it is according to the policies of the airlines. Customers can also make changes by calling the Singapore Airlines customer care number, but changes will take time and may incur additional charges.
• Singapore Airlines Cancellation Insurance: Singapore Airlines' official in-flight insurance is Allianz Partners. Using Singapore Airlines' in-flight insurance, customers can secure themselves against travel losses.

Singapore Airlines Refund Policy

Singapore Airlines refund policy contains several points and rules & regulations, which can take a chunk of your time if we start to talk about it. So, considering the busy schedule of people, we have dedicated this section to only major highlights, which will cover all immediate and primary flight refund issues.

• Singapore Airlines Refund Processing Time: Around 7 to 15 business days can take to process your Singapore Airlines ticket refund. In the case of third-party bookings or travel agents' bookings, refunds will be handled by the provider and not by Singapore Airlines airlines.
• Singapore Airlines Refund Status: Singapore Airlines refund claims are filed online on “ Singapore Airlines manage My Bookings” or via a refund form on the Singapore Airlines reservation website. Registered customers or Skypass members can file a refund and check its status under ‘Manage My Bookings Headings”. In contrast, non-registered customers or new ones have to file a refund forum online on the Singapore Airlines booking website. Subtleties that customers have to fill in include first name, last name, PNR number, ticket type, payment method, and mobile number. Tickets eligible for a refund automatically get a cancellation button under the “Manage my Bookings” head, click on it and claim your refund.
• Singapore Airlines Refund Policy Within 24 Hours: A full refund is granted if the cancellation is made within 24 cancellation policy irrespective of the ticket type. You will get your refund in 6 to 15 business days, which will be credited to the original payment method.
• Singapore Airlines Refund Email: Singapore Airlines does not offer email support regarding refund queries or claims. You must call its reservation number or go to Singapore Airlines's “Manage My Bookings” Head.
• Singapore Airlines Refundable Tickets: Singapore Airlines tickets are classified into low-fare and high-fare tickets. Low-fare tickets or economy/premium economy fares are non-refundable, you can only get credit points to book future travel tickets. Fully flex business or first class tickets or Fully flex plus tickets are refundable, though you will be charged a cancellation fee depending on the time and date you cancel your tickets.
• Singapore Airlines No-Show Refunds: Passengers can claim the refund only after the scheduled departure and are subject to no-show fees alongside airline cancellation fees.