Air France Flights

Air France Flight Status & Guidelines

Passengers can check flight status in real time on the Air France Booking website on the “Flight status” column by entering their destination and arrival. For any stoppage/delay/cancellation, you can select the appropriate action under “Manage My Booking” head on the Air france website. Once there are no stoppages or delays, proceed to check-in through web check-in or app check-in, fill in your luggage details and other assortments, and complete your boarding process. An e-copy of the boarding ticket is assigned to you, which you have to provide at the airport counter and further investigations will land you into your flight.

Learn about the flight timings, live flight status and airport delay information with travelsotravel real time flight tracker.

• Air France online check-in can be availed either through web check-in or app check-in.
• The process is the same for both online check-in methods, it is just that the interface is different.
• Smartphone interface is for app check-in, and PC/laptop/tablets is for web check-in.
• Online check-in requires submission of traveler baggage details, documents, personal id, passport, and PNR number.
• Online check-in must be done at least 48 hours before the departure time and can be availed till 2 hours before the flight departure.
• Air France provides two options for baggage, one is pre-paid baggage payment and other is at the check-in counter baggage payment.
• Accepted payment methods are credit card, debit card, UPI, miles program points, and cash.

• Up to one carry-on bag and one personal item is allowed free of cost in the economy cabin.
• If you are traveling La Premier, premium economy and business class, you are allowed to take 2 hand bags and one personal item.
• The maximum dimensions of your hand baggage are 21.6 x 13.7 x 9.8 inches (including pockets, wheels, and handles).
• Personal items list are handbag, camera, umbrella, jacket, raincoat, satchel, laptop bag and binoculars.
• To check the dimensions of your baggage, Air France offers a range of tools. Check-in areas, baggage drop-off areas, and airports have them.
• Prior to boarding, luggage will be checked. Hand baggage that does not meet these criteria will be placed in the hold. Additional fees may apply.
• The total weight for carry-on bags and personal items should not exceed 40 lbs in the La Premier, Premium Economy and Business cabin.
• The total weight for carry-on bags and personal items should not exceed 26.4 lbs in the economy cabin.
• Carry-on luggage should fit the overhead compartment.
• The Personal item should be stowed properly under the seat given in the front of your seat.

Air France Baggage Allowance

Air France baggage allowance differs for both domestic and international routes. Other criteria that decides checked baggage allowance are ticket types, route, cabin class, and fleet. To cater to customers' various propositions and arrangements in regards to baggage allowance, Air France offers both piece and weight based baggage allowance. We have dissected this section according to the most search keywords that customers enquire online.

• Light Fare Economy: For certain Air France flights, travelers can pay ultra-cheap fares without checking luggage. It’s known as a “light fare economy” ticket, and travelers who buy these tickets must pay for a checked suitcase. A one-bag limit is enforced.
• Regular Economy: Travelers with economy tickets can check one bag that weighs up to 23 kilograms (50 pounds) for free.
• Premium Economy: Premium Economy ticket holders can check two suitcases for free; each can weigh up to 23 kilograms (50 pounds).
• Business: Travelers who spring for business class cabins can check two baggage items that weigh up to 32 kilograms (70 pounds) each.
• La Première: Air France’s first-class cabin, La Première, comes with many perks, including a three-bag checked luggage allowance. Each one can weigh up to 32 kilograms (70 pounds).

Air France Baggage Allowance for Infant

This section is divided into two categories: infant traveling on lap and infants traveling on reserved seats.

• Carry-on (hand baggage) – 1 hand bag weighing less than 12 kg (26 lbs) and whose dimensions do not exceed 55 x 35 x 25 cm (21 x 13 x 9 inches).
• Checked baggage – 1 bag with a maximum weight of 10 kg (22 lbs); you must pay a supplementary fee to transport baggage if you selected the Light price ticket.
• A foldable stroller and a car seat may be checked at no extra charge. On long-haul flights (with a few exceptions¹), a small foldable strolley bag with a maximum dimension of 15 x 30 x 100 cm (5.9 x 11.8 x 39.4 in), may also be accepted in the cabin, subject to availability in the overhead compartments.

• Approved for use on board airplane (a non-standard car seat may be refused by personnel upon check-in or boarding).
• Maximum 44 cm (17 in) width, or 42 cm (16.5 in) if your seat is located in the first row of the Economy cabin.
• Installed by you as indicated by the manufacturer’s instructions (facing the rear of the aircraft during take-off and landing, facing forward at cruising altitude).
• Held in place by a seat belt, resting on the seat itself.
• Placed on a window seat (except for emergency exit seats) or one of the middle seats of a center aisle.

Air France Food Policy

Air France offers a variety of meals, snacks and drinks services and each food item varies from flight to flight. On international flights, a separate set of meals is given favoring the destination, whereas on domestic flights, meal items are pretty much French dishes. Both alcoholic and non-alcoholic drinks are served along with special meals and children meals(less spicy). Here is a breakdown of Air France food services.

Customers have the option to choose from four main meal choices and after that, a second hot or cold gourmet meal is served again. Drinks menu includes water, juice, champagnes and France's best wines. A self serve gallery area is provided onboard for customers to help themselves with sweet and savory treats.

On short haul Air France flights, passengers can expect water, coffee, tea, fruit juice and alcohol served with your choice of a sweet or savory snack. For flights longer than 2 hours and 30 minutes, expect a gourmet savory or sweet snack.

A self serve gallery area is provided onboard if you are traveling international flights, customers can help themselves to sweet and savory treats, asides, a full meal service is given which include hot meals, hot/cold drink items and variety of munchies or snacks. In the morning, a breakfast offering named BON APPETIT is provided.

Air France Child Policy

A child is a significant step into one’s life, considering that Air France allows flying when pregnant, flying with a newborn baby or toddler, baby and child meals, child in-flight entertainment, bassinet policy and much more. Number of degrees and provisions comprises Air France child policy to take care of flying of kids with Air France.

• Flying when Pregnant: To fly with Air France, you do not need a medical clearance, however, it would be beneficial to take advice from your doctor when flying when pregnant. It is advised not to travel after 37 weeks of pregnancy.
• Air France Infant Policy: Infants in their first 7 days of birth are not allowed to travel with Air France.
• Air France Child Seating Policy: Children traveling under the age of 2 years can travel on your lap at 90% discount ticket fare, or you can reserved a seat for her/him by buying a child fare ticket (2-11 years) and have to bring onboard an approved car seat or harness for your child to use. Different fares conditions and terms apply, if your child is traveling in a La Premiere cabin. Passengers can also bring two infants with them, one can travel in the reserved seat and other on lap. The bookings for traveling with 2 infants must be done by telephone.
• Air France Child Fare: Air France child fare is usually 10% of the adult fare and a child under the age of 5 can not travel alone lest her/his guardian is traveling with them.

• Infant Meal: Approved for infants aged 6 months to 2 years old. It includes simple and light meals containing items like chopped, mashed foods.
• Children’s Meal: Approved for children aged 2 to 8 years old, this meal does not contain spices, candy or any small food items.

• Air France Children baggage Allowance: If your child is traveling on lap, then he/she can bring a hand baggage item up to dimensions of 21 x 13 x 9 inches and a maximum weight of 26.4 lbs. Whereas children over the 2 can bring the same baggage allowance as the adult subject to ticket terms and conditions. So irrespective of the cabin, a child aged over 2 years can bring one personal item, one carry-on bag and one checked-bag.

Air France Pet Policy

Bringing your furrow friends is made just easy with Air France pet-friendly pet policy. Onboard entry of dogs and cats are permitted subject to the IATA pet guidelines. Onboard entry of service dogs is free to guide customers with visual and hearing impairments. Aggressive dog breeds are not allowed to travel with Air France airlines, though other kinds can be transported with Air France as a registered cargo or in the hold.

To take your pet internationally, you not only have to meet the criteria of departure airport but also of arrival airport. Book your pet at least 48 hours before the departure, ensure all required health documents and certificates are in symmetry and lastly, the pets are at least 8 months old. Then check in them at the passenger counter and pay pet transport charges. All pets traveling internationally must be vaccinated and microchipped.

• The maximum combined weight (including pets) is 17 pounds/8 kilograms.
• Dimensions: 46 x 28 x 24 cm (18 x 11 x 9 in) maximum
• It must be well ventilated and spacious enough for your pet to stand up and turn around.
• The bottom must be waterproof.
• Your front seat must be able to accommodate it.
• There is a limit of one pet per container.
• A maximum of one pet/passenger is allowed.
• There will be a fee for this item at check-in since it is considered additional carry-on luggage.
• The cabin does not allow animal crates.

On intercontinental flights and business flights, pets will be accepted as checked baggage in the hold.

Visually and hearing disabled customers can bring with them service dogs without any charges.There is no weight restriction for service dogs and a minimum notice of 48 hours is required. On flights longer than 8 hours, pet owners on their own have to take care of pet hygiene.

For flights to and outside of the USA, you can bring emotional support dogs, otherwise you can not.

Air France Customer Service

Air France Customer Service dealt robustly in all customer enquiries, whether its a Air France flight cancellation, or delay or refund. Travelers don’t even have to leave their homes, they can get answers for all their issues, either by visiting the Air France customer care page or calling the customer care number. Average waiting time is around 20 minutes if you are calling the Air France customer care number. Whereas, the Air France customer service page is stored with all informative data that customers need when facing flight related issues – be it refund form, cancellation policies, what to do in case of major delay, involuntary cancellation, flight change, or lost luggage.

Air France customer service is open for all international travelers 24x7 though calling time may differ in some countries due to the non-availability of staff or lack of Air France flight operations in that country. Let’s have a detailed look into Air France Customer Service.

• Air France Customer Service Chat (Louis):- Air France chatbot name is “Louis”. Air France Booking option is present on the website & Mobile app. Customers can engage with a live person through the Air France customer service chat option and enquire about issues like flight timings, change of Air France flight, lowest Air France flight fares, services onboard, flight times of arrival & departure, or lost baggage. Depending on the query and time of the day, you will be communicating with a live person or automatic generated answers via a robot.
• Air France Customer Service Hours:- USA, UK, and Europe’s Air France customer service is available 24x7 365 days as the airline has established volumes of call centers across the world to cater customer flight problems. Primary languages in which Air France customer care talk are French and English. Secondary languages are German, Chinese, Korean, Italian, Japanese, Portuguese and Spanish. Calling hours are 8 am to 11:59 pm EST. To get prompt you call to a live person, dial 1, then 2, then * and again 2.
• Air France Service Email:- af.b2c.za@Airfrance-klm.email and mail.internetsales.in@airfrance.fr are the official mails to drop complaints or queries. Feel free to drop a line at this mail.
• Air France waiting time:- Long telephone hold times are the new normal when dialing an airline customer care number but not with Air France reservations customer care waiting time. The best way to connect instantly to Air France customer care is by dialing Air France phone number 1800-237-2747 or1-304-701-2747 and then follow to the automatic voice prompts to reach the live person.
• Air France Customer Service Number:- Dial 800-237-2747 to make a booking, change AIr France flight, cancel flight, inquire about delay or lost luggage. On this number, callback service is available and is picked up by a real number. Average waiting time is 10 minutes.

Air France Booking

Air France booking cater all kinds of fare needs. You can book Air France flights for as low as 80 dollars and can go as high as 1000 dollars, it all depends on the route, services onboard and services at the airport. Then there is a live tracking system in-build into the Air France reservation website to check your Air France flight status. Live tracking feature is enabled with features like minute by minute flight updates, a 30-minute notice in case of delays/cancellation, and up to 3 months advance tracking. Let's look into various segments of Air France Booking.

• Website booking: This option can be accessed from the browser of your PC or tablet. Once you have entered the Air France Booking website, enter your flight requirements on the booking form on top of the landing page, and accordingly the website will generate you several flight deals. Pick and choose the offer, make the required payment and you are good to go.
• How to make changes/cancellation/file for refund: Air France manage my bookings section allows you to make flight change, cancellation, or file for refund besides other arrangements. Seat if not taken or pre-decided can be selected via Air France my bookings. Also, make changes in in-flight meals or order a special meal with Air France Manage My Bookings.
• Air France Booking App: Similar to Air France app is used by travelers to make travel bookings. App is installed with several features to make customer-friendly bookings and with least processing time and from time to time, runs offers and discounts to make greater savings on Air France flight deals.
• Air France Phone Number: Best number to dial is 800-237-2747 to get instantly Air France bookings or contact them on www.airfrance.us. Air France Flying blue members can contact at their dedicated line @ 800-375-872 to make reservations or enquiries. Average waiting time for Fly Blue customers at their dedicated lines is 33 minutes approx.

Air France Flight Change Policy

Air France change policy allows travelers to avoid last minute changes robustly without causing any inconvenience to them. If you book your tickets on the cause of the moment; then take it easy, Air France flight change policy has your back.

• Air France change policy allows any modifications to the tickets for free, but it must be done within 24 hours of booking.
• If Air France ticket is purchased online, you can only make changes or modifications on the Air France Booking website. Same goes for the ticket purchased through customer care.
• Changes made within 24-hours of booking, will incur an additional charge.
• As a result of changing flights and booking a new Air France flight ticket in the process, any increase in the price is paid by the traveler and if the flight price is less than the old one, the airline will pay the customers.
• Passengers can change their date, time, itinerary, meals and seats without any charges, if done according to the Air France change policy 2022.
• If a passenger has booked a round trip and wants to change it to a one-way trip, then Air France will charge change fees on only one way fare.
• Air France charges an average change fee between 20 USD & 50 USD.
• Meal changes can be made till your departure date. A small amount will be charged.
• Minor changes can be done free of cost on the same day as the booking.
• For travelers to change their surnames, proper documentation must be shared.

Air France Cancellation Policy

Air France cancellation policy has introduced a number of add-ons in addition to existing ones pertaining to the arrival of covid 19. Till 2023, Air France is not charging change/cancellation charges on its flights and have added flexibility in regards to refund, credit points, date change, etc. Let’s have a look into existing as well as new provisions.

• Air France 24-hour cancellation policy: allows a customer to cancel their flight without incurring any additional charges. The only conditions to which customers have to adhere to is Air France flight is canceled within 24-hours, flight is destined to arrive/depart from the USA, and the flight is due to fly in 7 days or more. Lastly, the booked Air France flight is made with the Air France airlines, not with a 3rd party travel company.
• Air France cancellation charges: differ from ticket type to type. As of now, all cancellation charges have been waived off till further notice. Air France economy cabin tickets will incur a cancellation charge of around 200 USD, whereas fully flex business tickets are refundable. Light and standard fares are non-refundable.
• Air France cancellation policy 2022 changes: The new provisions allows customers to cancel your trip and board another flight or request for a refund, if you canceled your Air France flight before your departure. In case your Air France ticket was issued before March 1 2022, and was due to fly on/before June 2022, you can excise either postpone your trip and travel later at no additional charges as long as you paid the changes as per the new ticket price or request a refundable/non-refundable voucher which can be used to book your flight within the next year from the date of issue of voucher or you can file for a refund depending on the terms and conditions of the ticket. For tickets issued on/after June 29, 2022, a cancellation/change fee is charged depending on the terms and conditions of the tickets, if you make a change to your Air France ticket or cancel it. Plus if not done online, additional service changes are incurred.
• Air France Change Flight: To change your Air France flight date or time, change it under Manage My bookings heading without costing anything if done within the given time period and is according to the policies of the airlines. Customers can make changes by calling the Air France customer care number, but changes will not be instant and may incur additional charges.
• Air France Cancellation Insurance: Customers can purchase either Air France in-flight insurance or third party insurance to cover losses against the voluntary or involuntary cancellations. Allianz Travel is the official insurance partner of Air France in-flight insurance, and provides 3 types of insurance policies: Cancellation, Comprehensive and Assistance, buy it either at the time of booking or purchase separately at “ Air France Manage My bookings head”.

Air France Refund Policy

Air France refund policy contains a number of points and rules & regulations which if we start to talk about, can take a chunk of your time. So,considering the busy schedule of people, we have dedicated this section to only major highlights which will cover all immediate and primary flight refund issues.

• Air France refund processing time: Around 7 to 15 business days can take to process your Air France ticket refund. In case of third-party bookings or travel agents bookings, refunds will not be handled by Air France but the provider.
• Air France refund status: Air France refund claims are filed online on “ Air France manage My Bookings” or via a refund form on the Air France reservation website. Registered customers or Flying Blue members can file a refund and check its status under ‘Manage My Bookings Headings”, whereas non-registered customers or new ones have to file a refund forum online on the Air France booking website. Subtleties which customers have to fill include first name, last name, PNR number, ticket type, payment method, and mobile number.
• Air France Refund Policy within 24 hours: A full refund is granted if cancellation is done within 24 cancellation policy irrespective of the ticket type. You will get your refund in 6 to 15 business working days to the original payment method.
• Air France refund email: Drop your refund queries at contact.en.us@airfrance.fr.
• Air France refundable tickets: Fully flex business tickets are refundable ones, whereas light and standard economy tickets are not. Refundable tickets can be canceled up to 4 hours prior to the scheduled departure for international flights and in case of domestic flights, tickets can be canceled up to 2 hours before the scheduled departure.
• Air France No-Show refunds: Passengers can claim the refund only after the scheduled departure and are subject to no-show fee alongside airlines cancellation fees.